| 1.1 | Our role is limited to providing the site for you to place orders and access information. | |
| 1.2 | Each order placed by you is legally binding with effect from the point you click “submit order” on the confirmation page. | |
| 1.3 | If you place an order and wish to cancel please contact our customer service via the contact us tab. | |
| 1.4 | Massala reserves the right to cancel any orders at anytime. | |
| 1.5 | If massala cancels any orders we shall contact you by phone or email or the address provided by you. There shall be no liability to offer any compensation for any disappointment or other loss suffered us a result of the cancellation. | |
| 1.6 | We will deliver the order to you at the address specified by you we shall do our utmost best to deliver at the specified time. | |
| 1.7 | We will guarantee delivery of goods within 5 mile radius. If your area falls outside the 5 mile radius we will try our utmost best to deliver within 55 mins how ever we cannot guarantee you this. | |
| 1.8 | The 45 minute guarantee of deliver will be suspended in the following circumstances such as extreme weather condition, power cuts, major road works and any other situation beyond our control. | |
| 1.9 | Ay orders which are placed before opening hours, which do not have a specified time on it, will be delivered 45 minutes after the opening hours. Please see contact us section for opening hours. | |
| 2.0 | Price & Payments | |
| 2.1 | Unless otherwise agreed between you & us, the price for products shall be the price advertised on the website. | |
| 2.2 | The owner of the card used for payment must present this card on receiving the order. Card payments are secure via Paypal. | |
| 2.3 | When you submit your order details, you are making an offer to purchase items you have specified. | |
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